Your agreement with ESM Global University and Business
Welcome to ESM Global University and Business! By booking an online course or hotel accommodation with us in Cebu City, Philippines, you agree to these Terms and Conditions. We pride ourselves on offering reliability, comfort, and convenience, and this document outlines what you can expect from us and what we expect from you.
Your questions about our terms, answered
It's important for us that you feel confident and informed when using esmbookingstayandcourses.com. Below, we've answered some of the most frequently asked questions about our terms, covering everything from bookings and cancellations to our expectations for guests and students. We're committed to transparency and excellent service for your online courses and hotel stays near Cebu's international airport.
What's your cancellation and refund policy for online courses?
For online course bookings, the payment is typically processed before the course begins. Refunds for course bookings are generally not issued once payment has been released or the course has commenced. We recommend checking specific course details at the time of booking for any unique conditions.
What rules of conduct are expected while doing a course?
We expect all participants in our online courses to engage respectfully and maintain a disciplined approach to their studies. This includes adhering to any guidelines provided for online interactions and course participation.
What's your cancellation and refund policy for hotel room bookings?
For hotel room bookings in Cebu City, a refund will be issued if cancellation is made at least 3 days before your scheduled date of stay. Cancellations made within 3 days of the arrival date may not be eligible for a full refund, subject to our specific hotel booking policies.
How can I contact customer service if I have an issue?
If you encounter any problems or have concerns, our customer service team is available 24/7 to provide support. You can reach us at +61415650722 or by email at esmglobaluniversity@gmail.com. We're here to help make sure your experience with esmbookingstayandcourses.com is smooth and satisfactory.
What rules of conduct are expected while staying at the hotel?
We kindly ask all hotel guests to be respectful and disciplined, adhering to the rules and regulations of the room and premises. This ensures a comfortable and safe environment for everyone staying at our accommodation near the international airport in Cebu City.
Understand your booking with us
By understanding these terms, you're all set for a seamless experience with esmbookingstayandcourses.com. We're committed to quality and great service, whether you're booking an online course or a comfortable hotel stay in Cebu City. Reviewing these details ensures a clear and transparent journey together.